Privacy policy
Beauty Med Travel respects your privacy and values the trust you place in us when you visit our website or contact us for aesthetic procedures abroad. This Privacy Policy explains how we collect, use, store, and protect your personal information. By using our Website and services, you agree to the terms described below. If you do not agree, you may stop using our Website at any time.
We aim to offer a safe, transparent, and reliable medical travel experience. We follow strict confidentiality practices and handle all personal and medical information with care.
Beauty Med Travel is an online platform that helps international patients compare hospitals, find qualified doctors, and receive aesthetic procedures abroad. This Privacy Policy explains:
- What information we collect
- Why and how we collect it
- How we use your information
- When we share it with medical partners
- How we protect your privacy
- What rights you have regarding your personal data
Our goal is to help you understand how your information is handled in a clear, simple, and patient-friendly way. We are committed to maintaining medical confidentiality and ethical data practices at every step.
What Information We Collect
We collect three categories of information to provide our services:
Personal Identification Data
This includes information you choose to share, such as:
- Full name
- Age or date of birth
- Country of residence
- Phone number
- Email address
We use this information to contact you, respond to your requests, and help you connect with the right clinic or doctor.
Medical and Health-Related Information
To evaluate your case, we may request limited medical information, including:
- Diagnosis or medical concerns
- Aesthetic procedures you are interested in
- Your medical history or previous procedures
- Medical reports, scans, or test results (optional and fully controlled by you)
This information helps us understand your condition and recommend suitable healthcare providers. Because medical data is sensitive, we treat it with strict confidentiality and follow industry-standard privacy practices.
Browsing and Technical Data
When you visit our Website, we automatically collect certain technical information, including:
- Pages visited and time spent
- Device type and browser
- Language settings
- IP address and general location (city or country)
This information helps us understand how users interact with our website so we can improve content, performance, and user experience.
We do NOT collect payment information of any kind.
How We Collect Information
We collect your information through the following methods:
Information You Provide Directly
You may choose to share your information when you:
- Fill out a consultation form
- Submit a treatment request
- Upload medical documents
- Contact us through WhatsApp, email, or phone
- Ask questions about hospitals or doctors
Providing medical documents is always optional and fully controlled by you.
Information Collected Automatically
We use cookies and basic analytics tools to collect information about how you browse our Website. This helps us understand what users find helpful and allows us to improve our content and structure.
Information From Communication Channels
If you contact us via:
- Phone call
We may save the information you share to assist you in receiving medical support and to keep a record of your inquiry.
How We Use Patient Information
We use your personal and medical information only for the following purposes:
- To understand your needs
- To recommend suitable clinics, hospitals, and doctors
- To connect you with medical partners (only with your consent)
- To create treatment plans or cost estimates
- To reply to your inquiries and provide case guidance
- To improve our Website through anonymous analytics
- For non-identifiable research or service quality analysis
We do not sell, rent, or trade your information with advertisers, marketing agencies, or any unrelated companies.
Sharing of Information
We share information only when necessary and only with your consent.
Sharing With Medical Partners
We may share your information with:
- Hospitals
- Clinics
- Doctors
- Medical coordinators
This happens only after you agree, and we only share the minimum information needed to evaluate your case and provide a medical opinion.
No Sharing With Unrelated Third Parties
We do not share your data with:
- Advertisers or data-marketing agencies
- Social media companies
- Insurance providers (unless you request it)
- Any company not related to your treatment inquiry
You remain in full control of how and when your information is shared.
Security Measures
We use industry-standard security measures to protect your data, including:
- Encrypted data transfer
- Secure servers and controlled storage
- Restricted staff access
- Internal guidelines for handling medical information
- User-controlled uploads for medical documents
While we take strong measures to safeguard your information, no system can be 100% secure. We commit to protecting your data using the best practices available to us.
Patient Rights
You have full control over your personal information. You may:
- Request a copy of your data
- Ask us to correct inaccurate information
- Request deletion of your personal data
- Withdraw your consent for data sharing
- Ask how your information is used
To exercise any of these rights, you can contact us by email. We will respond within a reasonable time.
Cookies and Tracking
Our website uses cookies, which are small text files stored on your device. Cookies help us:
- Improve your browsing experience
- Understand which pages are most useful
- Remember your preferences
- Measure website performance
You may disable cookies through your browser settings. However, some features may not work fully if cookies are disabled.
Children’s Privacy
We do not knowingly collect information from children under the age of 16.
If you believe a child has provided information to us, you may contact us, and we will remove it promptly.
Cross-Border Data Transfer
Since we assist patients seeking international medical treatment, your information may be shared with clinics located in other countries. Cross-border transfer happens only when:
- You request treatment abroad
- You provide consent to share your details
- The clinic requires information to evaluate your case
All transfers follow confidentiality and industry-standard privacy practices.
Third-Party Links
Our Website may contain links to external medical resources, hospitals, or healthcare organizations.
We do not control these websites and are not responsible for their privacy practices. We encourage you to read their privacy policies before sharing your information.
Policy Updates
We may update this Privacy Policy from time to time. When we make changes, we will update the “Last Updated” date at the top of this page.
Your continued use of our Website means you accept the revised Policy.
Contact Information
If you have questions about this Privacy Policy or wish to exercise your data rights, you may contact us at:
General Support: support@beautymedtravel.com
Data Protection Requests: privacy@beautymedtravel.com
